Return to SureWest homepage Residential | Business | Support Center | Corporate | Contact Us


Customer Support Home
Digital TV
Internet
Telephone
Digital Phone
Call Us
E-mail Us

Did you find what you were looking for?
Send Us Your Feedback!

How can I use my personal Web space? - (14903)

click to open in a new window

Click a link below to learn more about using your personal Web space or scroll through this document to view all sections.

 

Personal Web Space Storage Size

SureWest provides free personal web space to all of our high-speed Internet customers (see table below). The amount of personal web space storage is based on your data speed package. Additional web space is available. For more information contact us by phone at 1.866.SureWest (1.866.787.3937) or E-mail: Please use our Contact Form.

SureWest provides a free website creator for all data subscribers. Click here for instructions on how to downlad the SureWest WebsiteCreator. Suitable for hobbyists, our personal Web sites are simple, shared-domain sites, with addresses in the form of http://home.surewest.net/jdoe. Each personal Web space includes an FTP account for uploading files.

Personal web space storage size table

Data Speed
Personal Web Space
1Mbps 1GB
3Mbps 5GB
6Mbps 10GB
15Mbps 10GB
25Mbps 20GB
50Mbps 50GB

a

Creating Files

SureWest personal web space servers support HTML and JavaScript. There are a variety of ways to create HTML files. You can download a free or shareware program for creating HTML files, or you can even use Windows' built-in Notepad text editor or Mac OS X's SimpleText text editor.

Some popular and easy-to-use web design programs are listed below:

  • Dreamweaver (Adobe)
  • GoLive (Adobe)
  • Any other web page design program


Uploading Files

You cannot view your Web site until you upload some files. At a minimum, you must have at least one file named index.html on the SureWest personal web space server in order to view your Web site. This file serves as your home page.

You will need to use an FTP (File Transfer Protocol) program to transfer your files to the Surewest server. Some popular FTP programs are listed below:

Windows

  • Dreamweaver's built-in FTP client
  • WS_FTP
  • Internet Explorer (version 5.0 and above) - URL: ftp://home.surewest.net
  • CuteFTP
  • filezilla - Download the FTP Client Administration Tool from SureWest

Mac OS X

  • Dreamweaver's built-in FTP client
  • Fetch

Some of these programs may be available for free (or free as a trial) through any popular download site such as http://www.download.com.

FTP Client Configuration

Standard settings for configuring your FTP client are listed below:

  • Host: home.surewest.net

    Note: A small number of customers with @winfirst.com e-mail addresses are set up for the home.winfirst.net FTP server.

  • User: the same username you use for your primary SureWest e-mail account

  • Password: the same password you use for your primary SureWest e-mail account

A sample FTP client configuration screen from Dreamweaver 8 is provided below. (The configuration screens for other FTP clients will vary.)

Using FTP Within Microsoft Internet Explorer 7

  1. Open Internet Explorer 7
  2. In the address bar, type the following command: ftp://username:password@home.surewest.net
  3. IE 7 will display a list of files and folders from the FTP domain.
  4. To quickly save a file locally, right-click the file and select "Save Target As..."
  5. To manage the remote and local files more completely, click the 'Page' menu button on the right-hand side of the IE 7 browser window and select the option, "Open FTP Site in Windows Explorer".
  6. You can now drag and drop files from the remote FTP server to local file system easily.

Viewing Your Web site

When you have successfully uploaded a file named index.html, your site is available for viewing. Enter the URL shown below to view your personal Web site.

Username: Use your own username

http://home.surewest.net/username

Note:

A small number of customers with @winfirst.com e-mail addresses are set up to use the following URL:

http://home.winfirst.net/username

There are two common reasons why you might not be able to see your personal Web site:

  • Username is incorrect
  • File named index.html is not on the SureWest personal web space server

Technical Assistance

If you experience difficulty using your personal web space, call SureWest at 916-772-5000 for immediate assistance, or fill out an online help request form so that we can contact you.

Related Documents

 

Please provide us your feedback

Thank you for helping us improve our search. While we are unable to respond directly to comments submitted with this form, the information will be reviewed by our quality team.

If you would like to contact SureWest please use the "E-Mail Us" option on the left after you have submitted your feedback.

This document solved my problem.
 Yes
 No

Suggestion for improvement.

(600 character limit)

SureWest.com | My SureWest | Careers | Support Center | Contact Us | Corporate
© SureWest Communications - all rights reserved worldwide | Terms & Conditions | Privacy | webmaster