• First Time Setup
• How to Access Your Voice Mail

Voice Mail First Time Setup

To set up your Basic or Enhanced Voice Mail for the first time:

1. Dial your home telephone number.
2. Press # when you hear the voice mail greeting.
3. Enter your temporary pass code (1234). You will now be asked to replace your temporary pass code with your own private pass code. Pass codes can be 4–10 digits long. For security reasons, we strongly advise you to change your pass code at this time.
4. Follow the tutorial to navigate through your voice mail setup. If you ordered an Enhanced Mailbox with Extension Mailboxes, please read the setup instructions for extension mailboxes before you record your main (host) message.

   Result:

   You are now ready to receive and use your voice mail.

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How to Access Your Voice Mail

• Access Number
• Home Telephone Number

Dial your home telephone number

1. Dial your home telephone number.

   Note:

   If you live in a metropolitan area in which 10-digit dialing is required, you must dial all ten digits.

2. Press # when you hear the voice mail greeting.
3. Enter your pass code.
4. Follow the instructions to navigate through your voice mail.

Dial access number for Auburn / Elk Grove / Lincoln / Sacramento

1. Dial access number
   • Auburn: 530.830.3700
   • Elk Grove: 916.226.2400
   • Lincoln / Sacramento: 916.359.MAIL (6245)
2. Press # when you hear the voice mail greeting.
3. Enter your home telephone number when prompted to enter your mailbox number.
4. Enter your pass code.
5. Follow the instructions to navigate through your voice mail

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Related Documents

• Voice Mail Guide - Extension Mailboxes