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Are you blocking Port 25? - (18545)

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We block outbound traffic on Port 25 to non-SureWest servers in order to minimize the amount of junk mail originating from surewest.net. As a result, you may receive an error message about "Port 25" when attempting to send e-mail. To send e-mail, simply use smtp.surewest.net instead of the SMTP server on your computer.

Note: This does not affect Web mail, private VPN connections, dedicated Internet connections such as T-1, DS-3, EtherMAN, etc., or static IP customers.

Click here to view a document that provides links to detailed instructions for configuring e-mail programs to work with the SureWest ISP (Internet Service Provider).

If you still need additional assistance, contact us at 1-866-SUREWEST (1-866-787-3937).

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