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My SureWest - Security Information - (58445)

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My SureWest (www.surewest.net) grants access to many great account features. Throughout the initial login process you will be prompted to enter several pieces of account information to securely set up your My SureWest (www.surewest.net) account. You should have the following pieces of information available if you have not previously established these on your SureWest account:

 

Security Feature What is this?
Security Questions The Security Question is an added means of verification. If you need to access your account, but have forgotten your password, answering the security question allows you to change your password online.
Note: If you have not previously established security questions you will be prompted to set these up through the My SureWest login process.
Primary e-mail or sub account account username and password
Note: Typically your primary e-mail address is set up when you start your SureWest account. If you have not set one up you will be prompted to do so when logging in to My SureWest. If you have set one up and do not remember it, call 1-866-SUREWEST.
  • If you are setting up your primary account this is the primary e-mail address and password
  • If you are setting up a sub account this is the surewest.net e-mail address and its password
    Note: Click here for information regarding username and password information.
SureWest Billing account number This is located on your SureWest billing statement
Billing code This is located on your SureWest billing statement
Current Amount Due This is located on your current SureWest billing statement
Billing Account Password
Note: Your billing account password is set up when you start your SureWest account. If you do not remember it, call 1-866-SUREWEST.
This is the password that was established for accessing your SureWest billing account.

 

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