You will need to create an account, if you do not have a surewest.net e-mail address or an established primary e-mail address. You will need these three pieces of information to complete the create account process:
- Account number
- A copy of last month’s bill
- A copy of your most recent bill
If you do not have this information, please call us at 1.866.surewest (1.866.787.3937) to set up an account.
- Click the Log In link on the My SureWest (www.surewest.net) homepage.
Figure 9 – Log In link
- Click the Create an Account button.
Figure 10 – Create an Account button on login screen
- Enter your account number, the last six (6) digits of your previous month’s bill code, and the amount due on your most recent bill, even if you have already paid this bill.
Figure 11 – Account Information screen
- Accept the terms and conditions and click Submit.
Figure 12 – Terms and Conditions agreement
- Enter your account profile information and click Submit.
Figure 13 – Account profile screen
Congratulations – you should now be able to log in to My SureWest! If you are still having problems logging in, please call us at 1.866.surewest (1.866.787.3937).