• Audio Setup
• Basic Connections
• WHDVR and Set-top Box Initial Boot Up
• Front Panel
• HDTV Setup
• Included Accessories
• Rear Panel
• TV Connections
  • Special TV Instructions

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Get to know your SureWest Whole Home DVR (WHDVR) and Set-top Box (STB)

Your SureWest WHDVR is a Motorola VIP 1216 and additional STBs are a Motorola VIP 1200. They support all of SureWest’s Advanced Digital TV services including Pay Per View and On Demand. It is also HD and SD capable. Your WHDVR has an internal hard disk drive. It must be handled much in the same way as a computer to reduce potential for damage.

• Position it in an open space to allow airflow around the WHDVR or STB.
• Do not place the WHDVR or STB in an enclosed entertainment unit or cabinet
• Do not place the WHDVR or STB on a soft surface such as a rug, sofa, bed or other similar surface
• The WHDVR or STB should NOT be next to an external heat source that could raise the temperature
  of the unit
• Connection into a surge protector along with your other audio/video equipment is highly
  recommended

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Basic Connections

These are the required connections for your WHDVR or STB to operate properly.

1. Connect the power supply via the Power Adaptor.
2. Connect the Ethernet port on your DVR or STB to the Ethernet socket on your wall with the Ethernet cable.

   

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TV Connections

Choose one of the available types of connections for your WHDVR or STB with your TV. Keep in mind that
HDMI and Y PB PR connectors are for HDTV and other connectors are for SDTV.

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Special TV Instructions

If you are using an HDMI cable and are experiencing loss of signal we recommend using the RG (component) cable that is included with your WHDVR and STB accessories.

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WHDVR and Set-top Box Initial Boot Up

Once you have completed connecting your WHDVR or STB to your TV, turn on your WHDVR or STB. The WHDVR or STB will boot up and communicate with the SureWest server in order to download all programming information. This process can take up to 5 minutes.

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HDTV Set Up

The default setting for your DVR is 720p, if you will be connecting your WHDVR or STB to a standard definition or would prefer to view your programming in 1080i format, please follow the steps below:

1. Press the Menu button on your remote control
2. Scroll to Settings
3. Scroll to Television and press OK on your remote control
4. Scroll to Screen Aspect Ration and High Definition and press OK on your remote control
5. Select the aspect ratio the is preferred for your television
6. Scroll to the Save option and press OK on your remote control

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Audio Setup

To set up the language preference settings follow the steps below (currently English is the only language supported):

1. Press the Menu button on your remote control
2. Scroll to Settings
3. Scroll to Audio and press OK on your remote control
4. Scroll to Audio Language and press OK on your remote control
5. Select the English
6. Scroll to the Save option and press OK on your remote control

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